Model Quickview - NLU

Tahsim Ahmed
Tahsim Ahmed
  • Updated

The Model Quickview or NLU Model (Keyboard-Shortcut M) lets you easily create, view and manage data for your assistant's interaction model. A reminder that NLU (Natural language understanding) is focused on your conversation assistant's ability to understand human communication. 

More specifically for your assistant, the NLU Model is how your conversational experience understands & handles how the user will interact and respond in your experience.

Before you can process unstructured responses/text (utterances) into actions or outcomes in your conversation, your NLU Model needs to be defined in order to understand the variances of what your user will say.


Tip: NLU refers to how unstructured data is rearranged so that your conversation 
may “understand” and analyze it.

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