Tahsim Ahmed
Tahsim Ahmed
  • Updated

Component Step 

Components are used to represent full-fledged flows that are reused across the assistant. For example, your assistant may offer to connect the user to a live customer service rep at different points in the conversation. When you find yourself repeating the same exact series of user/function design over and over again, you can combine the series of steps into a singular component.  

To create a component, simply press 'Shift' and drag your mouse over the blocks you want to condense into a component, and click the "Create Component" button at the top of your header. 

Screenshot 2024-04-30 at 4.48.41 PM.png

You can also create a component if you drag a component step onto the canvas and press "Create" in the step editor. 

Screenshot 2024-04-30 at 4.51.22 PM.png

You can add re-useable components onto your canvas, as a piece of repeatable conversational logic to embed into your assistant.

When your conversation reaches a component step, it will enter that component and execute the step(s) nested inside the respective component.

Was this article helpful?

24 out of 45 found this helpful

Have more questions? Submit a request



Please sign in to leave a comment.