Home Step Commands

Tahsim Ahmed
Tahsim Ahmed
  • Updated

What are commands? How do I add commands? 

Commands act as a 'go to and return' function, and are nested in the Home block.
 
Once they’ve completed the flow/command, they’ll be returned to their spot in the original path. Essentially, Commands let your users quickly switch context mid-conversation without the frustration of repeating themselves to get back to their original spot. 
 
Commands allow for another method for you to design & create non-linear conversations. They let your users interrupt a conversation path and temporarily bounce to a Component flow.
 
Commands are triggered by a global intent that leads into a component. Once the component is complete the conversation will continue from wherever the user was before triggering the command.
 

Adding & Deleting Commands

Add and delete Commands in your Home block's editor Command section.

You'll need to define 2 aspects for the Command:

Intent - Attaches an intent to the Command, making it triggerable at any point in the conversation

Component - Indicated the Component path that is activated when the above intent is triggered

Once you've configured your Commands, they'll be visible in the Home block's content editor.

 

Was this article helpful?

14 out of 21 found this helpful

Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.