Start Step & Commands

Tahsim Ahmed
Tahsim Ahmed
  • Updated

The Start step is the entry point of your Assistant experience and defines the very beginning of your Assistant's design. 

An assistant's conversational design will always start from the home step and progress to the block that the home step is connected to. 

You can customize the name of your Home step in its content editor.


You are also able to configure, add and delete commands from your Home step here. 


Commands act as a 'go to and return' function, and are nested in the Home block.
Once they’ve completed the flow/command, they’ll be returned to their spot in the original path. Essentially, Commands let your users quickly switch context mid-conversation without the frustration of repeating themselves to get back to their original spot. 
Commands allow for another method for you to design & create non-linear conversations. They let your users interrupt a conversation path and temporarily bounce to a Component.
Commands are triggered by a global intent that leads into a component. Once the component is complete the conversation will continue from wherever the user was before triggering the command.

Adding & Deleting Commands

Add and delete Commands in your Home block's editor Command section.

You'll need to define 2 aspects for the Command:

Intent - Attaches an intent to the Command, making it triggerable at any point in the conversation

Component - Indicated the Component path that is activated when the above intent is triggered

Once you've configured your Commands, they'll be visible in the Home block's content editor.


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