Managing Transcripts

Downloading and Deleting Transcripts - How to export your user testing sessions? How to download or delete user tests?

If you are looking to take your transcripts offline and off-tool or run further analysis on them, you have the option of exporting your transcript(s).

You can select the ... menu in the Conversations (Transcripts) list, located next to each transcripts' title, and click the Export option. This will download a CSV export of your transcript.

To delete irrelevant or undesired transcripts, you can select the Delete option from the ... menu, or from the right-hand Actions menu.