What are Talk Steps?

Talk step? How can I speak to my user? How do I reply to a user?

The Talk steps are the fundamental building blocks in designing and creating the ideal user experience in your conversational experiences.

They are available on each assistant type and used to have your assistant interact with a user, whether that is through Speech, Text, Audio or Visuals. This will be the primary form of content used to design within your assistants.

Note: Depending on assistant-type (Chat or Voice) your primary form available for talk steps will change. For Voice assistants, you will be utilizing Speak Steps; for Chat assistants you will be using Text Steps.

• For Chat-based assistants, your Talk step options are: Text, Image, Card, Carousel
• For Voice-based assistants, your Talk step options are: Speak, Audio, Image
• For Amazon Alexa assistants, your Talk step options are: Speak, Audio, Display, Card, Stream