Single Sign-On (SSO)

Tahsim Ahmed
Tahsim Ahmed

On overview on how to configure your Single Sign-On (SSO) authentication, and manage your member access.


With Voiceflow's SAML authentication support, Enterprise customers are able to manage access to their organization's workspace. All access will be provisioned using your chosen identity management provider, and that will be used to dictate who can Sign Up and Sign In to Voiceflow.


Getting Started

Here are the steps required to configure your SAML instance:

  1. Once SAML has been enabled for your organization, you will find the configuration menu under Workspace Settings on your workspace.
  2. On your identity provider, you will need to input the Audience URI and ACS/Callback URL links listed in the Authentications settings.
  3. From your identify provider setup, copy and paste the Entity ID URL and IdP SSO Target URL.
  4. From your identity provider, copy and paste the X.509 certificate content into the field provided.
  5. Once your configuration is saved and validated, SAML SSO is now enabled. Through your Identity provider dashboard, you can now log in to Voiceflow.

Domain Whitelisting

Once the initial setup is complete, domains can be whitelisted. This will ensure that users with email addresses containing these domains will be directed to your SAML authentication

  1. Provide your Voiceflow Customer Success Rep with a list of domains that will be whitelisted for your SAML auth. Note: You may configure more than one domain if your organization requires it - ex. and
  2. We can enable SAML authentication, and once enabled, all users on your domains will only be able to access Voiceflow using your SSO.

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