AI Token Purchase Confirmation

Daniel DSouza
Daniel DSouza
  • Updated

Thank you for your purchase!

Please allow up to one minute for the additional tokens to appear on your account. You may need to refresh to see them.

If no additional tokens have appeared after one minute, please contact support@voiceflow.com with the email that is attached to your Voiceflow account.

To learn more about AI tokens in Voiceflow, click here.

 

How additional tokens works

Additional tokens purchased are in addition to your monthly quota. They are a one time purchase and do not expire or reset. You will see them added to your monthly token quota as in the example below.

Example

  1. On a pro plan, I have used 500,000 of my 1,000,000 monthly quota on July 14. My token meter current shows [500,000/1,000,000 used].
  2. If I purchase an additional 1,000,000 tokens on July 14th, my token meter will show [500,000/2,000,000 used]
  3. If I use 1 million additional tokens, my token meter will show [1,500,000/2,000,000 used]. This means I have used 1 million of the free tokens and 500k of the purchased tokens.
  4. On August 1st my quota will reset and it will display the free amount + what remains of my purchased amount. In the example above, my token meter would show [0/1,500,000 used]. This is the 1 million free tokens I get each month + the 500k remaining from my purchased amount.

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