Step 1 - Create a Project

Daniel D'Souza
Daniel D'Souza

Once you have successfully signed up for Voiceflow and verified your email, you're ready to start creating a Project.

Create a Project

A project in Voiceflow is one assistant or agent. When you visit the dashboard, you'll see a list of all your Projects. There are three ways to create a new Project on Voiceflow:

  1. Use a template
  2. Create a Project from scratch
  3. Import a Project

This walkthrough follows the steps to create a new project from scratch. If you are using a template - simply sign into Voiceflow, go to the templates page and select the project you want. When you download it you will get a prompt to add to your workspace.

Create a Project from Scratch

In your workspace click the 'New Assistant' button on the top right.

new assistant.png

When creating a new assistant, you will notice a modal window appear and you will be prompted to:

  • Name your assistant. This will not affect the assistant and can be changed later.
  • For modality, you can select between chat and voice for your assistant.
  • For language, select the language you are designing, building and intending to deploy your conversation in.

Each of the modalities will have access to different Steps, design/publish-aspects and features according to the native functionality of the modality you are designing for. For example, voice channels will have Speak steps while chat channels have Text steps, and only some chat channels will have Button steps. 

Voiceflow supports several native integrations with major assistant platforms, but can also be configured to work with any custom assistant. If you have some technical skills and/or developer resources, you can leverage the Voiceflow Dialog Manager API to add any amount of custom functionality to Voiceflow that isn't supported natively.

Whats Next?

  • Add Data: Using our knowledge base feature. You can upload any set of PDFs, Webpages, or Text files to power your assistant instantly.
  • Preview: Preview what your assistant will look like
  • Deploy: Use our API or Integrations to deploy to a website within minutes.


Was this article helpful?

119 out of 137 found this helpful

Have more questions? Submit a request


1 comment

  • Comment author
    Victory Osa

    Its hard to start the assistant please fix this


Please sign in to leave a comment.