How does Voiceflow Work?

Voiceflow makes it simple to engage with your users in conversational experiences. We provide a collaborative platform for your team to design, prototype and develop conversational assistants. 

There are two different modes of communication that Voiceflow assistants support: chat and voice. Depending on which mode you select, you can either build an assistant for a specific channel (such as WhatsApp, Amazon Alexa etc) or design for a general chat or voice experience. 

Once you have created an assistant, you can start creating the conversational flow. 

After you have created an assistant, you can share, test, and deploy the assistant to production either through a channel integration or a customizable solution. 

Continue reading to learn more about the basics of using Voiceflow and how to create an assistant!