Last updated April 2nd, 2019

What You'll Learn 🧠

  • What Voiceflow's most-asked questions are
  • Solutions to these common questions

➤   HOW DO I (OR OTHERS) ACTIVATE MY SKILL? 🤔

  • People will be able to invoke your skill by it's invocation name or phrases.
  • You can change the invocation name and it's phrases within the 'Publish' tab on your canvas.
  • The invocation phrases should be formatted as such: "Alexa, <start/launch/open/ask> [invocation name]"
  • The text in the 'Invocation Name' text bar must be the SAME as the [invocation name] within the invocation phrases.


➤  CAN MY INVOCATION PHRASE BE IN A LANGUAGE OTHER THAN ENGLISH? 🤔

  • Yes. As long as your skill's selected locale is equivalent to the language being used in the invocation phrase (i.e. an Italian invocation phrase can be used with an Italian skill locale).
  • To find example phrases which you can use for each locale, head to this link and select the locale you wish to use.
  • You can select/change your skill's locale(s) within the 'Publish' tab on our canvas.

➤   ARE THERE RULES TO INVOCATION NAMES? 🤔

  • Yes.
  • The rules for each locale can be found here.

➤   HOW DO I TEST MY SKILL? 

  • You can test your your skill with,
  1. Voiceflow Test Tool
  2. Amazon Developer Console / device

➤   CAN ANYONE INVOKE MY SKILL? 🤔

  • When your skill is live (passed certification) ⏤ yes.
  • When your skill is in review (for certification) ⏤ no.
  • When your skill is in development ⏤ no.
  • When 
  • This means that you can make all the changes you want and test the skill on any device linked with your Amazon Developer Account.

➤   CAN I MAKE CHANGES TO MY SKILL WHILE IT'S IN REVIEW? 🤔

  • No. 
  • You must withdraw your skill from submission and resubmit.

➤   CAN I MAKE CHANGES TO MY LIVE SKILL? 🤔

  • Yes.
  • You can find more information on live-version editing here.


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